FAQs

How can I place an order?

To place an order, create an account or log in to your existing one. Browse our collection, add your preferred kurta sets to the cart, and proceed to checkout. You can view, track, and manage your orders from your account dashboard.


How do I know the current status of my order?

You will receive regular updates via email and SMS as your order is confirmed, processed, shipped, and delivered.


How do I know my order is confirmed?

Once your order is placed successfully, you will receive an order confirmation email with your order number and details.


How long will it take for my order to reach me?

For orders within India, delivery usually takes 4–5 business days.

International orders are delivered within 10–15 business days.

If any item requires additional processing time, we will inform you in advance.


What product range do you offer?

Varnima offers a curated collection of kurta sets for women, designed with vibrant colours, refined patterns, and elegant silhouettes that reflect contemporary ethnic style for everyday wear and special occasions.


Do shipping charges vary from country to country?

Yes, shipping charges vary based on the destination country. The exact shipping cost will be shown at checkout before you place your order.


What are your shipping charges within India?

We offer FREE delivery across India.


How is the item delivered?

All orders are shipped through trusted logistics partners including Delhivery, DHL, DTDC, FedEx, and XpressBees to ensure safe and timely delivery.


Can I pay using my debit card?

Yes, we accept all major debit cards along with other secure online payment methods.


How do I know you have received my payment?

You will receive a payment confirmation email along with your order number once the transaction is successful.


Can I pay using a bank transfer?

Yes, bank transfer is available. Bank account details will be shared via email after you select bank transfer during checkout.


Are my credit card or bank details secure?

Absolutely. All payments are processed through SSL-secured payment gateways, ensuring your information is fully encrypted and protected.


What is the procedure to return a product if I don’t like it?

Please inform us within 48 hours of receiving the product by email or phone. Our support team will guide you through the return process.


Will I get a full refund if I return the product?

Refund eligibility varies based on the nature of the return and is subject to operational review. The final decision rests with the operations team.


Complaints, feedback, or suggestions

If you are not satisfied with our service or wish to share feedback or suggestions, please contact us at:

πŸ“§ support@varnima.in